Shipping policy
Shipping Policy
Last updated: April 2026
Thank you for shopping with us! We offer a range of gifts, perfumes, skin care, nail care, and body care products, and we work hard to get your order to you as quickly as possible.
UK Shipping
We offer free standard shipping on all orders over £29 within the United Kingdom. Orders are typically processed within 1–2 business days and delivered within 2–5 business days.
European Shipping
We offer free standard shipping on all orders to Europe. Delivery typically takes 5–10 business days after dispatch. Please note that some European countries may be subject to customs checks, which can occasionally cause delays outside of our control.
USA, Canada & International Shipping
We ship worldwide! A shipping fee will be applied to international orders under $100 USD. Orders of $100 USD or over qualify for free shipping automatically at checkout.
Delivery to the USA, Canada, and other international destinations typically takes 7–14 business days. Please be aware that your order may be subject to import duties, taxes, or customs fees charged by your country. These charges are the responsibility of the customer and are not included in your order total.
Order Processing
All orders are processed within 1–2 business days (excluding weekends and public holidays). Once your order has been dispatched, you will receive a confirmation email with tracking information where available.
Delays
While we always aim to meet the above delivery timeframes, delays can occasionally occur due to high demand, public holidays, or circumstances beyond our control such as customs clearance. We appreciate your patience and understanding.
Lost or Damaged Orders
If your order arrives damaged or does not arrive within the expected timeframe, please contact us at +447534585536 and we will do our best to resolve the issue promptly.
This policy applies to all orders placed through our online store. We reserve the right to update this policy at any time.